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2011 National Town Hall Meeting to increase "consumer acceptance" of Smart Grid

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birther truther tenther
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« on: December 07, 2010, 09:56:38 pm »

http://www.smartmeters.com/the-news/1436-2011-national-town-meeting-on-demand-response-and-smart-grid-to-be-held-in-july-.html

2011 National Town Meeting on Demand Response and Smart Grid to be Held in July

Tuesday, 07 December 2010 15:59

The Demand Response Coordinating Committee (DRCC) said that its 2011 National Town Meeting on Demand Response and Smart Grid will be held this year in the Ronald Reagan Building and International Trade Center, Washington, DC, from July 13 to 14. The annual meeting is a non-profit event that brings together members of the smart grid and demand response "community" and offers roundtable as well as panel sessions, enabling opportunities for learning and for interaction between and among participants and speakers.

The event attracts key government policymakers, consumer advocates, utility and technology company executives, environmental organizations, executives of regional transmission operators, etc.

One of the main points discussed at the meeting will be how to "Overcome the Barriers."

"Too many gatherings now simply keep talking about what those barriers are.  It is time to instead work on how to overcome them," stated Dan Delurey, Executive Director of the DRCC "and that is what will happen at the 2011 National Town Meeting."
According to Delurey, the previous town meetings have played a major role in pointing out the barriers to more demand response and smart grid.

The Town Meeting’s nature can be understood from the example of  its  incorporation of the National Action Plan on Demand Response created by FERC and DOE complying with the Energy Independence and Security Act of 2007 (EISA).  The National Action Plan Coalition, which aims to help in the implementation of the Action Plan, will present parts of its case study work that has identified best practices and will involve the audience for conducting work on the Plan during the event. 

Other topics that will be discussed at the meeting include consumer acceptance of smart meter deployment and time-of-use rates; best practices in deploying smart metering devices and other smart grid technologies; smart appliances; energy storage; intertwinement of efficiency and demand response; renewable energy and the smart grid; dynamic integration of electric vehicles; the convergence of environmental and peak-demand reduction objectives; and the emergence of policy on privacy and data access.

A new location has been selected for the 2011 National Town Meeting. The Ronald Reagan Building and International Trade Center offers more opportunities for exhibitions, networking and breakout sessions, with every event taking place on site.

DRCC was formed in 2004 for increasing the knowledge base in the US about demand response and facilitating exchange of expertise and information related to demand response among interested parties. Members of the DRCC include but are not limited to: Ameren; American Electric Power (AEP); CPower; Itron; Landis+Gyr; NYSERDA; Pacific Gas & Electric; Salt River Project; Southern California Edison; Southern Company; and Wal-Mart.
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birther truther tenther
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« Reply #1 on: December 07, 2010, 11:05:05 pm »

Customer Education is the Key to Consumer Acceptance for Smart Meters, According to New Survey
http://www.koreaittimes.com/story/11951/customer-education-key-consumer-acceptance-smart-meters-according-new-survey

Korea IT Times [1]
Monday, December 6th, 2010

As the momentum of utility smart grid initiatives continues to increase, questions of consumer acceptance are of paramount importance for the industry. During 2010, the industry discussion of consumer issues has intensified, particularly in the wake of loud consumer pushback related to smart meter deployments in the Pacific Gas & Electric and Oncor service territories. Utilities are seeking effective ways to communicate the benefits of smart meters to their customers, while at the same time addressing consumer concerns about billing, privacy, control, and safety issues.

A new consumer survey from Pike Research [2] finds that consumer familiarity with smart meters is a critical element in fostering positive impressions of these new devices and their benefits. The survey, based on a nationally representative sample of more than 1,000 U.S. adults, finds that among respondents who were "extremely familiar" with smart meters, 67% stated that they had an "extremely" or "very" favorable opinion on the devices. This level of favorability was dramatically higher than the total base of survey participants, in which only 29% provided a favorable rating for smart meters.

"There is a direct correlation between consumer familiarity with smart meters and their favorable views toward the technology," says research director Bob Gohn. "Most consumers in our survey still don't understand what smart meters are all about, and this lack of knowledge is a real barrier to ultimate acceptance. To ensure the success of smart meter deployments and avoid repeating the mistakes of several early rollouts, it is incumbent on utilities to increase their customer outreach and education programs."

Other key findings of the survey are as follows:

    * 56% of survey respondents described themselves as "not very" or "not at all" familiar with smart meters. Among this group, the number of respondents giving favorable ratings was extremely low. Ambivalence to smart meters was the most common response.
    * Increased consumer access to electricity usage information was identified as an important benefit by 52% of respondents, making this the most frequent benefit cited. Improved reliability of electricity service was not far behind, with 46% of consumers identifying this benefit as important to them.
    * The most popular reason for an unfavorable opinion about smart meters, chosen by 59% of respondents, focused on concerns that the devices would increase electricity bills.
    * Smart meters were the least popular of the four consumer smart grid concepts covered by Pike Research's survey, with a 29% favorability/interest rating. Other more popular concepts were home energy management (47%), smart appliances (44%), and demand response services (33%).

 
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